Return Policy

Effective Date: 20/06/2024

Thank you for shopping at Luxury Eyelash Extension. We appreciate your business and strive to provide the best quality products. If you are not entirely satisfied with your purchase, we are here to help.

Returns

1. Eligibility for Returns
- Our policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. We cannot accept returns on items that have been used or damaged by the customer.

2. Non-Returnable Items
- Several types of goods are exempt from being returned, such as:
- Gift cards
- Promotional items
- Opened or used products

Return Process

1. Request a Return
- To initiate a return, please contact our customer service team at Luxuryeyelashextension2022@gmail.com with your order number and the reason for your return. We will respond with instructions on how to proceed with the return.

2. Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Please use a trackable shipping service or purchase shipping insurance. We cannot guarantee that we will receive your returned item.

Refunds

1. Inspection and Approval
- Once your return is received and inspected, we will